Regional Offices

• answer conscripts’ questions
• advise conscripts before and after their conscript service
• organise conscription call-ups
• manage official communications between the conscript and the Defence Forces, such as change of conscript service location or time
• handle applications for women’s voluntary conscript service
• manage reservists’ services and maintain contact with reservists.

When you call the Regional Office, a phone authentication service will be used for identification purposes. On the phone, the authentication procedure is as follows:

1. Call the Regional Office.
2. Identify yourself by logging onto the e-service provided by the Finnish Defence Forces’ available online at https://asiointi.puolustusvoimat.fi. 
3. You will access the FDF e-service by identifying yourself with your online banking codes, mobile certificate, or certificate card, either while on the phone or before making the phone call. You may do the logon on the same device that you use for calling or on another device. While on the phone, the customer service will guide you through on how to complete the phone authentication. 

Please consider that you may not sort out all matters relating to the liability for military service on the phone. The customer service will advise you as to whether the matter that concerns you can be dealt with while on the phone, or if you need to visit the Regional Office in person. 

The cost for a call to a number beginning with 0299

• the local network charge (pvm) if you call using a landline number
• cellular phone charge (mpm) if you use a mobile phone
• international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.

Regional Offices serve conscripts based on their home municipality

• You can look for the correct Regional Office from the list of municipalities
• Conscription matters of people living abroad